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Real members of MyLeukemiaTeam have posted questions and answers that support our community guidelines, and should not be taken as medical advice. Looking for the latest medically reviewed content by doctors and experts? Visit our resource section.

The MyLeukemiaTeam app has become less responsive as I try to read posts or send messages. Any suggestions?

A MyLeukemiaTeam Member asked a question 💭
September 21
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A MyLeukemiaTeam Member

Try going to your internet HISTORY and erase excess stored visits. This will require logging in to each site again since you erase visit history but it can resolve internet problems?

September 22
A MyLeukemiaTeam Member

It’s happening to me right now. I’m now using my iPad because when I use my apple phone I have to log in after reading each post. What a pain. Also I don’t know how to find people on my team.

September 22
A MyLeukemiaTeam Member

That happens to me too sometimes.

September 22
A MyLeukemiaTeam Member

Yes that's true.No one answers .inly occasionally

September 22
MyLeukemiaTeam

That's frustrating, especially when you're trying to connect with others! A few things worth trying to get things running smoothly again:

- Clear your browser cache — old data can slow things down
- Try a different browser — sometimes switching from Chrome to Safari (or vice versa) makes a big difference
- Check your Show Full Answer

That's frustrating, especially when you're trying to connect with others! A few things worth trying to get things running smoothly again:

- Clear your browser cache — old data can slow things down
- Try a different browser — sometimes switching from Chrome to Safari (or vice versa) makes a big difference
- Check your internet connection — a weak signal can cause sluggishness
- Reinstall the Web App — remove it from your home screen and re-add it fresh

It's worth noting that MyLeukemiaTeam runs as a Web App rather than a traditional app store download. On iOS, it works best through Safari, and on Android, through Chrome.

If none of these help, reaching out directly to the MyLeukemiaTeam support team is a great next step — they can dig into the issue more specifically for you.

September 21

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